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Privacy Policy

Last Updated: June 13, 2026

This Privacy Policy describes how Elaina K. (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit www.ElainaK.com, book services, join memberships, or communicate with us.

By using this website or our services, you agree to this Privacy Policy.

 

 

1. INFORMATION WE COLLECT

We may collect the following personal information:

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Information you provide directly:

  • Name

  • Email address

  • Phone number (if provided)

  • Billing address (used for payment verification and fraud prevention)

  • Payment information (processed securely by third-party providers; we do not store full card details)

  • Account information (for memberships, scheduling, or client portals)

  • Information submitted through forms, bookings, or communications

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Information collected automatically:

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and tracking data

 

 

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide and deliver services (readings, Reiki, coaching, memberships)

  • Process payments and manage billing

  • Schedule and manage appointments

  • Provide access to membership content and community spaces

  • Communicate confirmations, updates, and service-related messages

  • Send marketing emails (only if you opt in)

  • Improve website performance and user experience

  • Maintain business records and prevent fraud

 

 

3. THIRD-PARTY SERVICE PROVIDERS

We use trusted third-party service providers to operate our business, process payments, manage scheduling, deliver memberships, and communicate with clients. These providers may collect, store, and process your personal information under their own privacy policies.

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These providers include:

  • Wix – website hosting, analytics, and website functionality

  • Linktree – link routing and traffic tracking

  • Acuity Scheduling – appointment booking and scheduling

  • Stripe – payment processing, billing, and fraud prevention for digital services and memberships

  • Square – payment processing for additional or in-person services

  • Circle – membership platform used for community access, login accounts, content delivery, and member engagement

  • Mailchimp – email marketing, newsletters, and subscriber management

We encourage you to review the privacy policies of these third-party providers. We are not responsible for their individual privacy practices.

 

 

4. HOW YOUR INFORMATION IS SHARED

We do not sell your personal information.

We only share your information with third-party providers when necessary to:

  • Process payments

  • Deliver services or memberships

  • Manage bookings and scheduling

  • Operate the website and community platform

  • Send communications

  • Comply with legal obligations

 

 

5. EMAIL MARKETING

If you subscribe to our mailing list, your name and email address may be stored in Mailchimp.

You may unsubscribe at any time by clicking the unsubscribe link included in any email.

 

 

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies through Wix and third-party service providers to operate our website, improve performance, and understand how visitors interact with our content.

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Cookies are small data files stored on your device that help the website function properly and allow us to analyze website traffic and usage patterns.

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We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period of time).

These technologies may collect non-personal information such as:

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • General usage behavior

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We use this information to improve website functionality, user experience, and service delivery.

You may choose to disable cookies through your browser settings at any time. Please note that some features of the website may not function properly if cookies are disabled.

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By continuing to use this website, you consent to our use of cookies as described in this Privacy Policy.

 

7. DATA SECURITY

We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your information is primarily stored and processed through secure third-party platforms such as Wix, Stripe, Square, Acuity, Circle, and Mailchimp, each of which maintains its own security systems.

 

 

8. DATA RETENTION

We retain your personal information only as long as necessary to:

  • Provide services

  • Maintain business and financial records

  • Comply with legal obligations

  • Resolve disputes

 

 

9. THIRD-PARTY PLATFORMS

Our services rely on third-party platforms, including but not limited to Wix, Acuity Scheduling, Stripe, Square, Circle, Linktree, and Mailchimp.

These platforms may collect and process your personal data independently. We are not responsible for how these platforms handle your data, and we encourage you to review their privacy policies.

 

 

10. MEMBERSHIP DATA (CIRCLE)

If you join a membership or community through Circle, your information such as name, email address, login credentials, and participation activity will be stored within Circle to provide access to membership content and community features.

Your access may be modified or removed if your membership is canceled or terminated.

 

 

11. YOUR PRIVACY RIGHTS (CALIFORNIA RESIDENTS)

If you are a California resident, you have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Request information about how your data is used

  • Opt out of marketing communications

To exercise these rights, contact:
📧 elainahk11@yahoo.com

 

 

12. CHILDREN’S PRIVACY

This website and all services are intended for individuals 18 years and older. We do not knowingly collect personal information from minors.

 

 

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

 

 

14. CONTACT INFORMATION

If you have any questions about this Privacy Policy, you may contact:

Elaina K.
📧 elainahk11@yahoo.com
📍 Benicia, California, USA​

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